Lake of Wellness

to help you achieve well-being

Privacy Policy

Privacy policy v2

Lake takes the issue of your data privacy seriously. If you have any questions concerning the privacy policy that are not addressed here, please contact as below:

  • By post or in person    Lake Beckley. c/o Verve, 2-4 George St, Llangollen LL20 8RE
  • Tel:   07787 118119   If there is no answer, please do leave a message, Lake will get back to you ASAP.
  • Email: (NB if you email, you may create the first online clinic record about yourself!)

Information collection and use 

No computerised database exists .
If you gave your consent to receive emails Lake might email you, but Lake will NOT sell your information.
Legally, Lake is required to keep your paper records for 8 years after your last appointment, and for any patient under 18 until they are at least 25.

For clinic appointments:  Lake collects information you provide such as name, contact details and email address in paper form only;  these details have been added to your paper-based medical records.

For Root Cause Therapy by Video Call:  Lake collects information you provide such as name, contact details and email address.   Lake may ask you to complete some information forms prior to the Video Call, your responses will be printed and deleted from the PC.

Emails: Lake will respond to emails you send, print and then delete emails. (Please note: such details maybe on the hard drive cache, even though not deliberately kept, all hard drives are destroyed at the end of the PCs usable life).

Lake will only use your email address for communication with regards to therapy appointments, and to respond to requests for info from yourself.  However, Lake will only do so if you have implied your permission by providing an email address. If you change your mind at a later date simply let Lake know.

Website use: Lake does not record any information about your use of the website, nor the old site

However, the domain hosting service keeps basic web logs and IP addresses for a short period of time for analytical purposes and to improve website functionality. Search engines e.g. may also hold data such as IP address, how much time you spend on the site and what you like to view.   Lake has no control of either.

Correcting, updating or removing personal information

Any client may modify any of their personal information at any time by contacting Lake directly using the contact details shown above. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Sharing and disclosure of information: Lake will never sell or trade your personal data. Lake will never disclose your personal information to any third party unless disclosure is necessary:
  • To conform to legal requirements
  • To protect the safety of members of the public.
  • To protect our legal rights

Copyright© Lake Beckley   All rights reserved. No part of this   may be reproduced, stored in a retrieval system, or transmitted in any form or by any means including but not restricted to, electronic, mechanical, printed or recorded without the express prior permission of the copyright owner.